Privacy Policy

How we handle your data

Data Controller

Last updated: January 2026

The data controller responsible for your personal data is:

syncrea GmbH
Birchdörfli 23
8050 Zurich
Switzerland

For privacy-related inquiries, contact us at: [email protected]

Data We Collect

Account Information

When you create an account, we collect:

  • Email address - Used for authentication and account recovery
  • Account creation date - For account management purposes

Payment Information

Payment information (credit card numbers, billing address) is processed directly by Stripe and is never stored on our servers. We only store:

  • Stripe customer ID (to link your account to your subscription)
  • Subscription status (active, canceled, etc.)
  • Subscription end date

Usage Data

We collect limited usage data including:

  • Login timestamps
  • Feature usage (for improving the service)
  • Browser type and device information (for compatibility)

User-Generated Content

If you use premium features, we store:

  • Loadout configurations
  • Workshop settings
  • Blueprint tracking data

How We Use Your Data

We process your personal data for the following purposes:

PurposeLegal Basis
Account managementContract performance
Subscription billingContract performance
Service improvementLegitimate interest
Security and fraud preventionLegitimate interest
Advertising (free users)Consent

Third-Party Services

We use the following third-party services:

Cloudflare

We use Cloudflare for hosting, content delivery, and authentication. Cloudflare may collect IP addresses and browser information for security purposes.

Cloudflare Privacy Policy

Stripe

We use Stripe for payment processing. Stripe handles all payment information securely and is PCI DSS compliant.

Stripe Privacy Policy

Google AdSense

Free users see advertisements served by Google AdSense. Google may use cookies and collect data for personalized advertising. Premium users do not see ads.

Google Privacy Policy

Your Rights

Under GDPR and the Swiss Federal Act on Data Protection (DSG), you have the following rights:

  • Right to Access - Request a copy of your personal data
  • Right to Rectification - Request correction of inaccurate data
  • Right to Erasure - Request deletion of your data ("right to be forgotten")
  • Right to Data Portability - Receive your data in a machine-readable format
  • Right to Object - Object to processing based on legitimate interests
  • Right to Withdraw Consent - Withdraw consent for data processing at any time

To exercise any of these rights, contact us at [email protected]

You also have the right to lodge a complaint with a supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

Data Retention

We retain your data for the following periods:

Data TypeRetention Period
Account dataUntil account deletion
Payment records10 years (legal requirement)
Loadout dataUntil account deletion
Server logs30 days

When you delete your account, we will delete your personal data within 30 days, except for data we are legally required to retain.

Cookies

Essential Cookies

We use essential cookies for authentication and security. These cookies are necessary for the service to function and cannot be disabled.

  • CF_Authorization - Cloudflare Access session cookie (expires after 24 hours)

Advertising Cookies

Free users may see personalized advertisements from Google AdSense. These cookies are used to serve relevant ads and track ad performance. Premium users do not receive advertising cookies.

Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from using the service.

Contact Us

For privacy-related inquiries, contact us at:

[email protected]

We will respond to your request within 30 days.

See also: Terms of Service

© 2026 syncrea GmbH • Not affiliated with Embark Studios