Privacy Policy
How we handle your data
Data Controller
Last updated: January 2026
The data controller responsible for your personal data is:
syncrea GmbHBirchdörfli 23
8050 Zurich
Switzerland
For privacy-related inquiries, contact us at: [email protected]
Data We Collect
Account Information
When you create an account, we collect:
- Email address - Used for authentication and account recovery
- Account creation date - For account management purposes
Payment Information
Payment information (credit card numbers, billing address) is processed directly by Stripe and is never stored on our servers. We only store:
- Stripe customer ID (to link your account to your subscription)
- Subscription status (active, canceled, etc.)
- Subscription end date
Usage Data
We collect limited usage data including:
- Login timestamps
- Feature usage (for improving the service)
- Browser type and device information (for compatibility)
User-Generated Content
If you use premium features, we store:
- Loadout configurations
- Workshop settings
- Blueprint tracking data
How We Use Your Data
We process your personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Account management | Contract performance |
| Subscription billing | Contract performance |
| Service improvement | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Advertising (free users) | Consent |
Third-Party Services
We use the following third-party services:
Cloudflare
We use Cloudflare for hosting, content delivery, and authentication. Cloudflare may collect IP addresses and browser information for security purposes.
Stripe
We use Stripe for payment processing. Stripe handles all payment information securely and is PCI DSS compliant.
Google AdSense
Free users see advertisements served by Google AdSense. Google may use cookies and collect data for personalized advertising. Premium users do not see ads.
Your Rights
Under GDPR and the Swiss Federal Act on Data Protection (DSG), you have the following rights:
- Right to Access - Request a copy of your personal data
- Right to Rectification - Request correction of inaccurate data
- Right to Erasure - Request deletion of your data ("right to be forgotten")
- Right to Data Portability - Receive your data in a machine-readable format
- Right to Object - Object to processing based on legitimate interests
- Right to Withdraw Consent - Withdraw consent for data processing at any time
To exercise any of these rights, contact us at [email protected]
You also have the right to lodge a complaint with a supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).
Data Retention
We retain your data for the following periods:
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion |
| Payment records | 10 years (legal requirement) |
| Loadout data | Until account deletion |
| Server logs | 30 days |
When you delete your account, we will delete your personal data within 30 days, except for data we are legally required to retain.
Contact Us
For privacy-related inquiries, contact us at:
We will respond to your request within 30 days.
See also: Terms of Service